Explore Legal Rules for DANA and QRIS
Our Legal notice explains the conditions attached to using an account, sending account details, and requesting payment activity through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Where local law permits, you may open and use the account after completing the stated phone verification
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step; if local rules do not permit access, we cannot provide service. Payment records can include the selected rail, transaction reference, account name and status needed to check a wallet or transfer request. The same notice describes acceptable account use, restricted access, policy changes and the
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route for raising a question. Please read the current wording on the Legal page rather than relying on a saved copy. If a payment status looks incomplete, keep the receipt and account reference ready when contacting us so we can match the request to the correct
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record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.