Reference

Open rapi888: Privacy Policy for Your Account

Our Privacy Policy explains how we handle the details connected with your rapi888 account, from phone verification to wallet records for DANA, OVO, GoPay and QRIS.

Phone verificationWallet recordsCookie choicesAccount requests
rapi888 Open rapi888: Privacy Policy for Your Account
CONTACT PATHS

Ask Us When Privacy Questions Stall

A clear contact path helps when you want to understand a data record rather than chase a general account answer.

Account request Ask us to explain, correct, or review personal details connected with your account. Include your account identifier and the phone verification detail you used when access was created.
Payment record For a DANA, OVO, GoPay or QRIS question, send the payment reference and date through the account support path. We use those details to match the receipt with the right wallet record.
Access concern If an unfamiliar login or device appears in your account history, contact us through support and describe the event. We can use sign-in details to help check the account request.
DATA PRACTICES

Check rapi888 Data Handling Before Opening

We explain our data handling in practical terms so you can decide what to share before account access.

Account details

We handle the details you submit for account creation and phone verification, including information needed to connect your login with account support and a wallet status request.

Device signals

Browser, device, and sign-in signals can help us identify unusual account access. These checks support account protection without changing the Privacy Policy purpose of the data.

Cookies

Essential cookies help keep your account path working across login and policy pages. Your browser can retain cookie choices, and you can manage stored cookies through its settings.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be retained to match receipts, investigate status differences, and respond to a payment-data request.

Retention periods

We retain records for the time needed for account operation, security checks, dispute handling, or legal duties. When a record is no longer needed, our handling follows the applicable process.

Change requests

You can ask us to correct account details or explain how a record is used. Send the request through account support with enough detail for us to verify the right account.

Find Privacy Policy Answers Before Account Access

These Privacy Policy answers address the account questions we expect before you open access from Indonesia. They cover the data linked to phone verification, wallet records, cookies, device checks, correction requests, and the local-law wording that applies to availability. If your situation is not covered, use the account support path with your relevant reference.

It covers account details, phone verification, device and login signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps connect account access with the correct account holder and gives support a practical way to check an account request. We use the detail for stated account and security purposes.

Yes. The Privacy Policy includes references linked with DANA and QRIS, along with OVO, GoPay, bank transfer, and virtual account records when those details are used to match a payment status.

We use essential cookies to keep account and policy pages functioning and to remember browser choices. You can inspect or remove stored cookies through your device or browser settings.

Yes. Send a correction request through account support with your account identifier and the detail that needs changing. We may ask for verification before updating or discussing the record.

We keep payment references for the period needed to operate the account, check receipts, resolve disputes, protect access, or meet legal duties. The period can differ by record purpose.

Access and eligibility depends on local law. Where local law permits, the Privacy Policy applies to the account and data handling described here; contact support if you need a location-specific response.